Shipping Policy

Orders $50.00 and over will ship free anywhere in the continental U.S. only. No sales tax on any orders.

 

Items in stock will be shipped via USPS First Class mail with tracking within 2-5 business days after payment is received, excluding Sundays and holidays.  Due to the custom, handmade aspect of many products, some require longer delivery times. Please allow 7-10 days from the time of purchase unless otherwise specified. If you would like to upgrade to Priority Mail, please contact me.

 

To reduce waste and shipping costs, multiple items will be packaged together. If you would like separate packages, would like your purchase shipped to a different address, or have special shipping requests, please contact me. All items are shipped with recycled materials whenever possible.  

 

Jewelry will arrive securely packaged in an organza bag ready for gifting, enclosed in a padded envelope. 

 

Accessories will arrive in an appropriate size envelope or box with protective padding.

 

NOTE: I strongly recommend purchasing insurance as we cannot be held responsible for lost or stolen packages. If you are interested in having your package insured, please send an contact me before placing your order.

 

HOW ARE ORDERS SHIPPED?

Domestic:  USPS First Class mail with delivery confirmation takes 2-5 days. Jewelry orders $50 and over ship free anywhere in the contintental U.S. Jewelry orders under $50 are a $3.00 flat rate.

 

Canada:  USPS First Class mail with delivery confirmation. All jewelry orders up to $99.99 are a flat rate of $9.00; orders $100 and over ship for free.

 

International: USPS First Class mail—will vary depending on your country and custom clearance delays (6-14 days). All jewelry orders are flat rate of $15.00.

 

Orders under $50.00

U.S.                   $  3.00 USD
Canada            $  5.00 USD
International   $  6.00 USD

 

No additional shipping costs for more than one item purchased. If shipping cost is not indicated for accessories under the item's description, please contact us with your location for accurate shipping details.

 

Returned packages due to incorrect shipping address and are not claimed and returned, will be subject to only a partial refund within 30 days of order date. 

 

Lost, stolen and damaged orders are not subject to any refund. If you would like your package insured, please contact me to obtain accurate pricing for your item. 

 

WILL I HAVE TO PAY INTERNATIONAL TAXES & DUTIES?

Please be aware that all items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. The buyer is responsible for all duties and taxes incurred. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

 

The Emerging Pearl cannot control these occurrences and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees. If you refuse a shipment, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to The Emerging Pearl.